Q1. Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days,
mass production time always 30days-60days.depend on Quantity and Low season and high season.
Q3. Do you have any MOQ limit for led light order?
A: MOQ 2000PCS each item. bigger stars 100pcs also can be accepted.
Q4. How do you ship the goods and how long does it take to arrive?
A: Usually by Sea, it will takes 30 days around to arrive your port.
Q5. How to proceed an order for led light?
A: 1st, Let us confirm your requirements and offer your price.
2nd, confirmed and make PI .
3rd, make deposit and arrange production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or
we can discuss the solution including re-call according to real situation.