Q1: Should we use your logo/brand? A: Yes, of course. OEM/ODM available.
Q2: What certificates do you have?
A: Our products are with CE, FCC, ROHS, REACH,ERP etc
Q3: What is your quality warranty?
A: All of our products are with 18 months quality warranty.
Q4: How can I get a sample? What’s the sample fee? How long will it take?
A: All sample available with sample fee,sample fee is confirmed with exact model you choose. Samples can be ready 3-4 workdays.
Q5: What about your after-sale services?
A: We have 100% QC before shipment. If there are some unexpected problems happen, we hope to solve these problems with our customers through friendly ways as below:
1. If it’s quality problem, customers must provide photos or videos and other evidences to us for identify. After confirmation,we’ll send the new products to replace the damages in next order.
2. If it’s man-made damaged, customers should take full responsibility.
Q6: Are you manufacturer?Can I visit your workshop?
A:Yes, we are manufacturer for thermostats, we have R&D department. Factory locate in Xiamen, China.Welcome to visit us.